Disclaimer
Effective Date: August 17, 2026
Welcome to Flight Mender.
The information and services available through https://flightmender.com/ are provided for general informational purposes and independent customer assistance.
1. Independent Third-Party Service
Flight Mender is an independent third-party service provider.
Flight Mender is not an airline, airport, government agency, or official airline website.
Unless expressly stated otherwise, Flight Mender is not affiliated with, sponsored by, endorsed by, or authorized to act as an official representative of any airline, online travel agency (OTA), hotel, airport, or other travel company.
Any airline or travel-company names, trademarks, logos, and service marks mentioned on this Website belong to their respective owners.
References to third-party brands are made only to identify the relevant travel service, reservation, airline, or OTA that a customer may be seeking assistance with.
2. Customer Assistance
Flight Mender may provide assistance relating to travel and customer-service matters, which may include general guidance concerning:
- Flight reservations
- Changes
- Cancellations
- Refund-related questions
- Flight schedules
- Baggage-related information
- Travel-related inquiries
- Reservation-related assistance
- General airline or OTA customer-support matters
The availability and scope of assistance may vary depending on the customer’s specific request.
3. No Guarantee of Airline or OTA Decisions
Flight Mender cannot guarantee that an airline, OTA, hotel, or other travel provider will approve a customer’s requested:
- Refund
- Cancellation
- Flight change
- Rebooking
- Credit
- Compensation
- Baggage claim
- Schedule change
- Fare adjustment
- Reservation modification
Final decisions regarding reservations, fares, refunds, cancellations, schedules, tickets, baggage, and other travel services are generally controlled by the applicable travel provider and its policies.
4. Pricing and Availability
Travel prices, fares, fees, schedules, availability, rules, and restrictions may change without notice.
Information displayed on or communicated through Flight Mender may not always reflect real-time availability or the final price offered by a third-party travel provider.
Customers should verify important booking and pricing information before completing a transaction.
5. No Guarantee of Results
Although we make reasonable efforts to provide useful assistance, Flight Mender does not guarantee that every customer request can be resolved.
Results may depend on:
- Airline policies
- OTA policies
- Ticket conditions
- Fare rules
- Availability
- Travel-provider systems
- Payment status
- Booking status
- Time restrictions
- Government requirements
- Other circumstances outside Flight Mender’s control
6. Third-Party Websites
Flight Mender may provide links or references to third-party websites.
These websites are operated independently from Flight Mender and may have their own terms, privacy policies, pricing, and services.
We do not control and are not responsible for third-party websites, their content, security, availability, policies, or business practices.
7. Trademarks
All third-party names, logos, trademarks, and service marks appearing on this Website belong to their respective owners.
The appearance of a third-party trademark or brand name does not by itself establish an affiliation, endorsement, sponsorship, partnership, or authorization.
8. Information Accuracy
We attempt to provide accurate and useful information, but travel information can change quickly.
Flight schedules, fees, policies, fares, baggage allowances, cancellation rules, and other travel conditions may change after information is published.
Accordingly, Flight Mender does not warrant that all information available through the Website will always be complete, current, or error-free.
9. No Professional or Legal Advice
Information provided through the Website or by customer-service representatives should not be considered legal, financial, tax, immigration, or other professional advice.
Customers with legal, immigration, or other specialized questions should consult an appropriately qualified professional.
10. Limitation of Responsibility
To the extent permitted by applicable law, Flight Mender is not responsible for losses, delays, cancellations, missed connections, denied boarding, baggage problems, schedule changes, price changes, reservation issues, or other consequences resulting from decisions or actions of airlines, OTAs, hotels, airports, payment providers, or other third parties.
Nothing in this Disclaimer is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
11. Customer Responsibility
Customers are responsible for reviewing their reservation details, travel documents, applicable terms, fare conditions, cancellation rules, baggage requirements, identification requirements, and other applicable travel-provider requirements.
Customers should verify critical information directly with the applicable travel provider when appropriate.
12. Changes to This Disclaimer
Flight Mender may update this Disclaimer from time to time.
Any updated version may be posted on this page with a revised Effective Date.
13. Contact
For questions regarding this Disclaimer, please contact:
Flight Mender
Website: https://flightmender.com/
Email: support@flightmender.com
Phone: +1 877 240 1934